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Welcome to NOELEY’S.

By using our website, shopping with us, or placing an order, you agree to the following Terms & Conditions.

Please read them carefully so you understand your rights and our responsibilities.

If you have questions, you can contact us anytime at:

Email: noeleysnaturalproducts@gmail.com

 

About Our Website

This website is owned and operated by NOELEY’S.

When we say “we,” “us,” or “our,” we mean NOELEY’S.

When we say “you,” we mean the customer or visitor using the website.

You must be at least 18 years old to make a purchase.

 

Using Our Website

You agree to use our website safely and legally.

You agree NOT to:

• share false information
   

• try to break or hack the site
   

• copy our content without permission
   

• harm our business or other customers
   

We may block or cancel your access if these rules are broken.

 

Product Information

We work hard to make sure all product descriptions, prices, and photos are correct.

However, mistakes can happen.

We may update, change, or fix any product information at any time.

Colors may look slightly different depending on your screen.

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Orders & Payments

When you place an order, you agree that:

• your information is true
   

• you are allowed to use the payment method
   

• you will pay the full amount shown
   

We accept payments through trusted partners like Stripe, PayPal, or Wix Payments.

We reserve the right to cancel any order if:

• payment fails
   

• the item is unavailable
   

• the order appears suspicious or fraudulent
   

If an order is cancelled, you will receive a full refund.

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Prices

Prices are shown in USD unless stated otherwise.

We may update our prices at any time.

Sales, discounts, or special offers may change without notice.

Shipping fees, taxes, and other charges may apply depending on your location.

 

Returns, Refunds, and Exchanges

For safety and hygiene reasons, all skincare product sales are final, unless the item arrives:

• damaged
   

• defective
   

• incorrect
   

If you receive a damaged or wrong item, email us within 7 days of delivery with:

• your name
   

• order number
   

• photos of the issue
   

We will review the case and offer a replacement or refund when eligible.

We do not accept returns for:

• opened items
   

• used products
   

• allergic reactions (see disclaimer below)
   

• buyer’s remorse
   

 

Shipping Policy

We ship orders within 2–5 business days after payment is received.

Shipping Times

Shipping times depend on your location and the carrier.

Average U.S. delivery time: 3–7 business days
(International shipping may take longer.)

Shipping delays may happen due to:

• holidays
   

• weather
   

• carrier issues
   

• incorrect addresses
   

We are not responsible for delays caused by shipping carriers.

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Shipping Address

Please double-check your address.

We are not responsible for:

• lost packages due to incorrect addresses
   

• stolen packages
   

• packages marked as “delivered” by the carrier
   

If a package is lost or stolen, contact the shipping carrier directly.

 

International Shipping

If international shipping is offered:

• customs fees, import taxes, or duties are the customer’s responsibility
   

• shipping times may vary
   

• we are not responsible for customs delays
   

 

Subscription Orders (If applicable)

If you join our subscription program (“Subscribe & Glow”), you agree to:

• automatic recurring charges
   

• the selected delivery schedule
   

• keeping your payment method up to date
   

You may cancel anytime before your next billing cycle.

 

Intellectual Property

Everything on this website is owned by NOELEY’S, including:

• logos
   

• product descriptions
   

• photos
   

• videos
   

• graphics
   

• text
   

You may not copy or use our content without permission.

 

Limitation of Liability

By using our website or products, you agree that NOELEY’S is not responsible for:

• allergic reactions
   

• misuse of products
   

• delays caused by shipping carriers
   

• computer issues or connection problems
   

• mistakes caused by third-party services
   

To the fullest extent allowed by law, our liability is limited to the amount you paid for the product.

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Skincare Disclaimer

Our products are made with plant-based ingredients and are gentle for most skin types, including dry and sensitive skin.

However:

• Everyone’s skin is different
   

• Natural ingredients may still cause irritation for some people
   

Before using any new skincare product, we recommend:

• reading the ingredient list
   

• doing a patch test
   

• stopping use if irritation occurs
   

Our products do NOT replace medical advice.

If you have serious skin concerns, allergies, or conditions, talk to a dermatologist or doctor before use.

NOELEY’S is not responsible for:

• allergic reactions
   

• skin sensitivity
   

• irritation caused by misuse
   

 

Changes to These Terms

We may update these Terms at any time.
When we make changes, the “Last Updated” date will change.

Please check this page often to stay informed.

 

Contact Us

If you have questions about these Terms, the Shipping Policy, or our products, you can contact us:

Emma Kossa
Email: noeleysnaturalproducts@gmail.com
Address:17301 Livernois Ave, 407 Detroit, MI 48221

We are happy to help.